Shipping policy
Shipping Policy for The Little Sprouts Co.
Welcome to The Little Sprouts Co. We're dedicated to delivering our high-quality children's products directly to your door with care and precision across the UK and Europe. Below are the details of our shipping procedures.
Processing Time:
- Order Processing: All orders are processed within 24 hours.
- Order Confirmation: You will receive an email confirmation once your order has shipped, which will include a tracking number to monitor its progress.
Shipping Rates & Delivery Estimates:
- Standard Shipping: We offer free standard shipping on UK orders over £50. For orders under £50, a flat rate of £4.99 is applied.
Delivery Estimates:
- Domestic (UK): Standard shipping typically takes 7-10 business days.
- Europe: Delivery times across Europe vary but generally take between 10-14 business days.
International Shipping:
- We ship to various European countries. Please note that shipping rates and fees may vary depending on the destination of your order.
- Customs, Duties, and Taxes: The Little Sprouts Co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
Shipment Confirmation & Order Tracking:
- You will receive a Shipment Confirmation email containing your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Damages:
- The Little Sprouts Co. is not liable for products damaged or lost during shipping. If you receive your order damaged, please contact us.
- Please save all packaging materials and damaged goods before filing a claim.
Returns Policy:
- For information about returns, please refer to our Returns Policy available on our website.
Thank you for choosing The Little Sprouts Co. For further assistance or questions, please contact our customer service team.